VCOM Internal Counseling Services
VCOM provides both academic counseling and clinical counseling for students free of charge. The Academic Counselors hired by VCOM have a degree in higher education with expertise and experience in Educational Counseling. They are available for students who are experiencing academic difficulty. Students are also offered peer tutoring services.
VCOM provides clinical counseling for students who are experiencing difficulty with life stressors and/or difficulty with adapting to the medical school environment. Counseling services are offered to students who need assistance with organizational skills, stress management, life transitions, anxiety, difficulties with sleep, and relationship issues. When a counselor recognizes a need for ongoing clinical counseling or medical intervention, the counselor may recommend outside services. VCOM has contracted with external psychiatric and psychology services to assist students whose needs exceed those provided by CIFSS. More information regarding mental health services is below.
Clinical counseling is confidential and information is not shared with administration, faculty, staff, or other students unless the safety of a student is in question.
Academic counseling services are confidential except when required by the promtion board or when sharing information regarding academic counseling is necessary for the student's success and for increased services from medical education. Students are informed prior to the Academic Counselor sharing student information.
Meet the VCOM–Carolinas Director for Academic and Counseling Services
The Director for Counseling Services is Dr. Natalie Fadel, PsyD. Dr. Fadel provides counseling for students who need assistance with academics, relationship issues, anxiety, life transitions, organizational skills, and stress management. These are the most common issues medical students tend to encounter; however, this list may include anything else that surfaces as a barrier to success in medical school like substance use, grief, and perfectionism. Sometimes students just feel overwhelmed and are unsure of the next best steps to take. Dr. Fadel can assist with problem-solving and also provide recommendations for outside services that may be beneficial. No issue is too big or too small, so don’t hesitate to reach out to her; her doors are always open! Appointments may be conducted as in-person meetings or via SKYPE if a student is located away from campus. To schedule an appointment, students should call or email Dr. Fadel or contact the Student Services Department or The Center for Institutional, Faculty, and Student Success for assistance.
Natalie M. Fadel, PsyD
Email: nfadel [at] carolinas.vcom.edu
Dr. Fadel is a clinical faculty member who specializes in behavioral medicine. She provides academic and student counseling at the VCOM-Carolinas Campus, lectures on various topics in psychiatry and ethics, and serves as the humanistic expert for the Standardized Patient program. She is a Clinical Psychologist and licensed to practice in South Carolina, North Carolina, and Illinois. Dr. Fadel received her Masters and Doctoral degrees in Clinical Psychology from the Chicago School of Professional Psychology, and graduated from the University of Michigan with an undergraduate degree in Psychology. The focus of Dr. Fadel’s clinical work has included individual and group therapy for individuals dealing with acute mood disorders, addiction, eating disorders, anxiety, and PTSD. She serves as the faculty champion for the Mental Health Awareness Task Force committee on the Carolinas campus.
Access to Counseling Services Across Campuses
Students may also Skype or have phone sessions with VCOM's Directors of Academic and Counseling Services from any of the three campuses regardless of student’s home campus.
- Ed Magalhaes, PhD, VCOM–Virginia Director for Counseling Services
- Natalie M. Fadel, PsyD, VCOM–Carolinas Director for Counseling Services
- Mary Ann Taylor, PhD, VCOM–Auburn Director for Counseling Services
In addition to the mental health counseling services provided on-campus, VCOM also contracts with external mental health providers in the community to offer VCOM students readily accessible mental health services by a provider outside of the institution. Students may request the referral to off-campus counseling provider through CIFSS. The purpose of the counseling services needed may remain confidential during this referral. VCOM pays for the first four visits per issue and further follow up is at the expense of the student. Students may use mental health services outside of these agencies at their own expense.
Counseling is confidential between the student and counselors of these agencies. Only in cases where the student is required by the Promotion Board, Professional and Ethics Standards Board, or Campus Dean to seek counseling for the purpose of student safety or patient safety is communication required between the counselor and VCOM administration.
Spartanburg Area Mental Health Center
For VCOM–Carolinas students, VCOM has contracted with Spartanburg Area Mental Health Center as the local mental health care provider (contact information below). Spartanburg Area Mental Health Center will provide mental health services to VCOM students and their immediate families (e.g., spouse and children who reside with the student). Upon the request of a student and/or their immediate family, Spartanburg Area Mental Health Center will provide the necessary number of sessions. The fee for the first four visits, per issue, is covered by the agreement between VCOM and Spartanburg Area Mental Health Center and is free to students and their immediate families. Visits beyond this will be at the expense of the student (or the student’s family member). Psychiatric medication consultations are part of the services available to students and will be scheduled following an initial assessment.
Spartanburg Area Mental Health Center (be sure to identify yourself as a VCOM student and ask for Annette when scheduling an appointment)
250 Dewey Avenue
Spartanburg, SC 29303
To make a non-emergency appointment, call: 864-585‐0366
For 24 hour emergency care, call: 864-585‐0366 or 1‐800‐277‐1366
VCOM has also contracted with WellConnect to offer confidential, voluntary counseling and resource referral services, to VCOM students and their immediate families (e.g., spouse and children who reside with the student) and is available 24 hours per day. The program is specifically designed to help students manage and improve their mental health as they work to achieve their academic and career goals. WellConnect is also used for OMS3 and OMS4 students to assure they have 24 hour access.
WellConnect provides confidential solutions to address:
- Anxiety, stress and depression
- Anger management
- Substance use
- Relationships and parenting
- Student life balance
- Housing and transportation issues
- Financial and legal assistance
With a digital platform and a library of resources at https://wellconnect.personaladvantage.com/, students can obtain the help they need no matter where they are. Students can take advantage of in the moment support (telephonic), local face-to-face counseling through WellConnect’s extended network of licensed mental health providers or structured telephonic counseling. VCOM students and their household members have up to 5 free sessions per issue, per year. Multiple modalities reduce barriers such as distance, complex schedules or customary time commitments. With WellConnect, students are equipped with vital resources at their fingertips, 24/7, to ensure they have the support they need.
WellConnect (be sure to identify yourself as a VCOM student and to provide the access code previously provided to you)
For 24 hour emergency care or to make a non-emergency appointment, call: 1-866-640-4777
National Suicide Prevention Lifeline
National Suicide Prevention Lifeline: 1-800-273-TALK (8255) or text 741741 to talk with a Crisis Counselor. For additional resources regarding suicide prevention, please visit: www.suicidepreventionlifeline.org ademic counselor.